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Supported versions:
2.162.13 and higher (→ requires action see below)
2.163.4 and higher (→ requires action see below)
2.164.1 and higher (→ requires action see below)
All new versions (2.165 and higher) (→ no further action required)
Please take note that for the following patch versions (2.162.13 and higher, 2.163.4 and higher, 2.164.1 and higher) action has to be performed as otherwise the License sync will fail:
Go to Setup ⚙️
In the Setup search for “Remote Site Settings” in the Quick Find box on the left
Open “Remote Site Settings”
Hit the button “New Remote Site“
Enter the following details:
Field | Value | ||
|---|---|---|---|
Remote Site Name | Enter any name, e.g. “LicenseServiceURL” | ||
Remote Site URL |
| ||
Disable Protocol Security | Disabled/Unchecked | ||
Description | - | ||
Active | Enabled/Checked |
6. Hit save.
When the Remote Site was created you have successfully performed the necessary action so that the License Check can perform successfully again via scheduled job or via manual user interaction.
If you install an ADvendio version 2.165 and above nothing needs to be done. Please make sure to accept installing all remote site settings on the installation screen (see screenshot below).
Please take note that for the following patch versions some steps have to be performed:
2.162.13 and higher
2.163.4 and higher
2.164.1 and higher
If you install ADvendio versions
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If you are unable to complete this upgrade in time, please contact our Support team as soon as possible via the Support portal or by sending an email to support@advendio.com.
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