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Affected Versions

2.128 and higher

License Plan / Edition

ADvendio Connect

Roles

Sales Rep - Sales,

Product Manager - Product Manager / Sales Support / Marketing,

Order Manager - Fulfillment

Problem:

During processes like submit, check availability, get delivered clicks & and impressions or transfer data, you can occasionally see a message, that the process is already running and you should wait until it’s finished.

...

Solution:

In order to ensure a consistent performance for all our customers, we are have taken certain precautions to prevent the same processes from the same customer instance at the same time.

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  • You try the same import of targeting/inventory data for the same connection login from your Org twice

  • if you try to check availability / submit the same campaign item twice , before the running process is finished

...

If the problem persists contact your system administrator to open a support case at ADvendio or directly get into contact via support@advendio.com

How to Setup:

There is no specific setup needed.