Challenge
While using our Google Ad Manager Xandr integration with features like check availability or the submit, an error message appears that is coming directly from the Google Xandr API. What does this mean and what are the best ways to handle this?
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| Error Message | Reason | Solution |
|---|---|---|
| (No Ad Server Specified or it is inactive: null) | Our Gateway can not find which AdServer it needs to communicate with. The Item you're using is maybe not connected to an AdServer. | Check two things: For your campaign item, has the connected AdType an AdServer Login entered? If that is true, is the AdServer Login in ADvendio set to active? If inactive it will be ignored from our Gateway. |
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