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Challenge
While using our
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Adswizz integration with features like check availability or
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submit
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an error message appears that is coming directly from the
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Adswizz API and indicates an issue during the integration process. What does
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an error from the API mean and what are the best ways to handle this?
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Solution:
What does an error from the API mean?
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Whenever data is submitted from ADvendio to external platforms,
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two platforms are
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involved. ADvendio
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sends the
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data
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, while the external platform (
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such as the Ad Server) receives it. There can be various reasons for encountering errors, such as authentication issues with the external system, missing settings in ADvendio, or attempting to perform unauthorized actions, like altering the start date of a position that is already active.
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We will discuss the most frequent error messages that occur during our Adswizz integration, their meaning, and how to avoid them.
What are the most common error cases?
Also have a look here 7.8 Error Messages.
Also have a look here 7.8 Error Messages.
With the below information, you'll be equipped with a clear understanding of Adswizz error messages, the reasons behind them, and the necessary steps to troubleshoot and overcome integration challenges you may encounter:
Error Message: You'll see a list of different error messages, each with its type and wording.
Reason: We provide explanations to help you understand what caused the error message. This will give you insights into why the issue occurred.
Solution: For each error message, we offer troubleshooting steps to resolve the problem. These steps guide you towards finding a solution and getting past the error.
AdSwizz Error Message | Reason | Solution |
|---|---|---|
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It seems that the item you are trying to submit does not have any defined zones. | Please |
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specify which |
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zones should be used for the |
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item. You can |
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achieve this by connecting Zones to the Ad Spec: 3.2.1 Create Ad Spec, Ad Price, and link to AdServer |
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Alternatively you can use Inventory Targeting on the Campaign Item to determine which inventory to target in external systems: 4.3.4.5 |
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How to configure which inventory to targeting in External Systems? Once you have completed these steps, please attempt to submit the |
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item to AdsWizz again. | |||
| Our Gateway |
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cannot determine the Ad Server it needs to |
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Check two things:
For your campaign item, has the connected AdType an AdServer Login entered?
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connect to. It is possible that the item you are using is not linked to any AdServer. | Ensure the following:
|
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Common Issues and Solutions
For most common error cases have a look here at 7.8 Troubleshooting Error Messages: Resolving Common Issues and Solutions.