4.4.5 Why do I receive the error ERROR_ENCRYPTED_DATA_CORRUPTED?

Challenge

You do an action related to an external system, like check availability, submit, delivery data reports or transfer of ids, and receive the following error message:

The authentication credentials are currently not encrypted in ADvendio. (Message key: ERROR_ENCRYPTED_DATA_CORRUPTED )

Solution

With the update to version 2.130, we added a new security update to encrypt login credentials, which are saved in ADvendio. Normally this should all happen without you needing to do something, but in case a problem occured during this process, you receive the above mentioned error message.

For more information and how to fix problems with the encryption, see the following page:

Breaking Change: Version 2.130 How are external Login Credentials secured within ADvendio? with ADvendio Summer 2020

Setup

No further setup required