4.12.4.1 What are the most common error cases during the creative upload to Google AdManager and how to fix them?

Challenge

You are trying to submit your creatives from ADvendio to Google AdManager, but the status Error is returned.

What are the most common error cases? What do they mean? And how can you fix them?


Solution

There are three types of errors you can encounter when uploading your creatives to Google AdManager.

  1. General problems in the process and the communication between ADvendio and the AdServer

  2. Problems when uploading the images or files to Google AdManager

  3. Problems when trying to connect creatives to your line items, so that they will start delivering

Each problem will require different steps to solve.

 

General Problems in the process and communication

When there are general problems in the process, you will not reach the submit window as usual, but instead a red message will be shown on top of the screen.

The most common error messages and their solutions are:

Error message

what does it mean?

how to solve it?

Error message

what does it mean?

how to solve it?

 

 

 

 

 

 

 

Problems during the upload of creative files

 

The most common error messages and their solutions are:

 

Error message

what does it mean?

how to solve it?

Error message

what does it mean?

how to solve it?

 

 

 

 

 

 


Setup