7.2.25.2 Common questions for the Booking Calendar Lightning

  • How to resolve the JWT access token error? OAuth access is needed → explained in wiki: https://advendio.atlassian.net/wiki/spaces/SO/pages/3356688385

  • Why is “No Results” shown? / Why are certain Ad prices missing?

    • Rate Card not active: The Rate Card of one/multiple price(s) is not active but it has to be active for exclusive ad prices to be shown. Please take note that the validity range also needs to be active.

    • New publication date logic: The new logic expects publication dates to be set up properly in the requested time frame when there was at least one publication date created for the relevant site

    • “Consider Content” might be activated in step 3 of the template settings although the inventory is not connected to Contents

  • New Content mode: There is a new content availability mode which will result in just showing one number per cell. When the Content checkbox on the Booking Calendar “Display Content Column” is checked the usual content mode will be shown (with 3 or 4 numbers). In the settings the permanent setting for that would be step 2 Content = true, Step 3 Consider Content and Content = true

  • When I am loading many rows in the Booking Calendar view the response time is extremely long. How can this be fixed?

    • This change can be applied for all versions.
      You can apply a change in the Setup:
      Setup > Custom Metadata Types > Hit “Manage Records” next to Service Configuration > Click “Edit” next to InventoryForecast (Inital) and change the value for Chunk Size from 1 to 100.