[Error messages] for Facebook

Challenge:

While using our Facebook integration with features: check availability or submit an error message appears that is coming directly from the API. What does this mean and what are the best ways to handle this?

Solution: 

What does an error from the API mean? When submitting data from ADvendio to external platforms, there are always two platforms involved. ADvendio is the system which sends data and the external platform (e.g. the Ad Server) receives data. While we try to focus our application on validating the item configuration within ADvendio so that we're not sending faulty data in our requests, there are still certain cases where an error is returned and shown in our interface as well as the result email:

Open

This can have different reasons, for example, a problem with the authentication against the external system, a missing setting in ADvendio, or you are trying something which is generally not allowed (like changing the start date of an already running position). Following we are looking at the most common error messages returned from our Facebook integration, what they mean and how to prevent them.

What are the most common Facebook error cases?

With the below information, you'll be equipped with a clear understanding of Facebook error messages, the reasons behind them, and the necessary steps to troubleshoot and overcome integration challenges you may encounter:

1. Error Message: You'll see a list of different error messages, each with its own type and wording.

2. Reason: We provide explanations to help you understand what caused the error message. This will give you insights into why the issue occurred.

3. Solution: For each error message, we offer troubleshooting steps to resolve the problem. These steps guide you towards finding a solution and getting past the error.
   
   

For most common error cases have a look here at 7.8 Troubleshooting Error Messages: Resolving Common Issues and Solutions.