During processes like submit, check availability, get delivered clicks & impressions or transfer data, you can occasionally see a message, that the communication failed and the system retries to connect. The process then continues.
To synch data with external systems like adservers, SSPs or DSPs ADvendio uses it’s own gateway. Sometimes there are problems in the communication which otherwise would cause the process to cancel. To prevent your process from stopping, we’re recreating the connecting and retry the process several times, before actually cancelling.
Retry what you were trying to do about 10 minutes later. If the problem persists contact your system administrator to open a support case at ADvendio or directly get into contact via firstname.lastname@example.org
How to Setup:
As a system administrator you have the option to configure, how often a process should be retried before cancelling. To do this: