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Error message

what does it mean?

how to solve it?

Creative Assignment Error: AdServer ID in Creative Object has not been found.

No Id for the creative you’re using in ADvendio can be found, thus it was not possible to connect your Campaign Item with the Creative in Xandr.

If an error happened during the initial upload of the creative, check the table above on how to solve this error.

You can also check on the AdCreative record, if a creative ID is given. When the field is empty it has not been uploaded to Google yet.

Please make sure that at least read permissions on the AdCreative object and all related fields are there.

Creative Assignment Error: AdServer ID in Campaign Item has not been found.

No Ad ID was found for your Campaign Item, thus ADvendio could not connect the creative with an item in Xandr.

Please check if your campaign item has already been submitted to Google.

If this has not been the case, you can use the ADvendio submit feature to send it to Google AdManager. If an error during the submit happened you might need to contact your AdOps team or System Administrator. The following page can also provide an overview about most common problems and how to solve them: 4.4.3 What are the most common error messages for our Google AdManager integration and how to fix them?

Creative Assignment Error: An error has occurred when assigning Creative to XANDR:

Id: SYNTAX, Code: ALI_CREATIVE_AD_TYPE_MISMATCH, Message: Creative cannot be associated to a line item with a different value for 'ad_type'

There is a mismatch between the type of creative and the type of item in Xandr.

When using Augmented Line Items or Guaranteed Delivery Augmented Line Items, you need to set which Ad Type is valid for your item. This can be for example Banner, Native, Audio ect.

The Creative used needs to fit to this type. So for example Native creatives, require also Native Ad Type Line Items.

This setting is part of the ADvendio product configuration: 3.1.5.4 How to configure formats for your Xandr related products (Ad Type)

Creative Assignment Error: No Line Item with id 16799092 has been found.

No Line Item could be found with the Ad ID that is saved in ADvendio.

Make sure that a line item with ad id of your Campaign Item exists in Xandr.

If you can confirm that both, Line Item and Creative exist in Xandr, please also check if both are assigned to the same advertiser. If a creative has a different advertiser than the line item, the association won’t work, but there is no specific error message returned by the Xandr API.

Creative Assignment Error: No Creative with id 340966750 has been found.

No Creative could be found with the Creative ID, that is saved in ADvendio.

Make sure that a creative with the ID saved in ADvendio actually exists in Xandr. If it doesn’t you can delete the creative in ADvendio and upload a new one.

If you can confirm that both, Line Item and Creative exist in Xandr, please also check if both are assigned to the same advertiser. If a creative has a different advertiser than the line item, the association won’t work, but there is no specific error message returned by the Xandr API.

Creative Assignment Error: A Creative Id is not valid.

Creative Assignment Error: An error has occurred when assigning Creative in XANDR: null

com.advendio.mediacloud.adServer.xandr.creative.SingleCreativeAssignmentExecutor@run:96

Similar to above, no Creative could be found with the Creative ID, that is saved in ADvendio.

In certain cases this different error message is returned.

See above

Creative Assignment Info: The selected creative is already associated to this line item.

This is not an error, just an info we include in the email, that the creative was already assigned to your item and we did not further modify any data.

Nothing to do.

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