Instead of cancelling a media campaign or a campaign item within the campaign you also have the option to cancel just one invoice or invoice item:
Invoice
What happens is that the
- status of the invoice is changed to Cancelled and
- a new preinvoice PreInvoice is created with the negative amount for you to issue a credit note.
This preinvoice PreInvoice has to still go through the regular billing run.
Invoice Item
Prerequisite
- Linear Distribution OFF
- Billing Category equals: Billing Category "CPM", "CPC", "vCPM" or "CPCV
Open the related list of Invoice Items for you your Invoice in View All mode:
Click on the item you like to cancel and then hit the Cancel Item Button. You will receive a success or error message. Then open the media campaign to view the newly created preinvoice for this one item:
Next, continue with the 6.2 Billing Run
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