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Challenge

When While using our Trade Desk integration, such as checking availability or submitting, you may encounter an error message directly from the TTD API. What does this error indicate and what are the most effective methods for managing it?

Solution: 

Whenever When data is submitted sent from ADvendio to external platforms, two platforms are involved in the process. ADvendio sends the data, while the external platform (such as the AdServer) , which could be an AdServer, receives it. There can be are various reasons for encountering why errors may occur, such as including authentication issues with the external system, missing settings in ADvendio, or attempting to perform unauthorized actions, like altering . For example, trying to change the start date of a position that is already activean active position. We will discuss focus on the most frequent common error messages that occur during our TTD integration, their meaningmeanings, and how to avoid them.

What are the most common error cases?

With the below information, you'll be equipped with a clear The following information will provide you with a comprehensive understanding of TTD error messages, the reasons behind themunderlying causes, and the necessary steps actions to troubleshoot and overcome integration challenges address integration issues that you may encounter:.

  1. Error Message: You will see a list of different error messages, each with its own type and wording.

  2. Reason: We provide explanations to help you understand what caused the error message. This will give you insights into why the issue occurred.

  3. Solution: For each error message, we offer troubleshooting steps to resolve the problem. These steps guide you toward finding a solution and getting past the error.

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  1. .

Error Message

Reason

Solution

Code Block
Id: SYNTAX, Code: $.RTBAttributes.MaxBidCPM.Amount:

Error deserializing the request as JSON: The value {null} is not valid for this property. & $.RTBAttributes.BaseBidCPM. Amount: Error deserializing the request as JSON: The value {null} is not valid for this property.

No values in “Base bid” and “Max Bid” fields

Add values accordingly to both fields

When Pacing mode is Off, (all flights of) the Paused campaign must have one of DailyBudget or DailyBudgetInImpressions set.

Nor Pacing mode or DailyBudget/Impressions has been added

Select a Pacing Mode, if ‘Pace to daily limit’ is selected remember to add a Daily Budget to the Buying item

$.AdvertiserId: The property ‘AdvertiserId’ may not be set to Paused null. & $.CampaignFlights[0].EndDateExclusiveUTC: Specified date must be valid and occur in the future

Advertiser not properly mapped. End date in the past

Set up an Advertiser correctly to a valid Connection ID. Check end dates of Buying order/Items to be in the future

Pace to daily limit was selected so Budget Amount (Daily) is mandatory and cannot be empty

‘Pace to daily limit’ is selected and no Daily Budget was assigned to the Buying item

Add a Daily Budget to the Buying item

Info

To resolve common issues and find solutions for error messages, check out section 7.8 Troubleshooting Error Messages: Resolving Common Issues and Solutions.