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ADvendio offers a number of different licenses, that allow you to use different kinds of features. Now what do those two screens mean?Carrying out a license check confirms whether or not you have the correct license to use the feature you are trying to use.
License Check
The license check is a features that automatically syncs your Salesforce Org with the ADvendio license database. In order to check if you have the right license for the features you are using.
Normally This sync or check takes place every 7 days. Therefore, you should not see the above dialog , because that synch will be happening in the background, but if for some reason the check hasn’t been done for seven days, we need to consider that the license information might be out of synchregularly, but only when your current license check has expired. This check takes place regularly to ensure the most up to date license information is available within your org. Thats why ADvendio requires to check again for the license information.
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As this license check will modify some of your Salesforce Data (mainly where the license information for your Org are is stored), we are asking for a separate confirmation. In order to meet the security standards of Salesforce, we would like to make sure that the user is aware of running processes and has confirmed them. That why we introduced a new modal for you to know what will happen in the backgroundthat a process is being initiated and has the change to confirm or cancel.
What if I clicked yes and it still doesn’t work?
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Should it be that you see this screen, despite having the correct license for the feature you’re usingtrying to use, please contact support@advendio.com with your Org ID and the feature you’re trying to use, so our support team can take a closer look.
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