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Error message | what does it mean? | how to solve it? |
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An error has occurred when sending Creative to XANDR: Id: SYNTAX, Message: you must provide either media_url or content for flash, image, and url-file creatives | There is no file or URL to an externally stored file attached to this Banner / Flash / HTML Creative | Make sure to upload a file or set an URL to an externally stored file. If you can’t see fields to set this up, please let your System Administrator check the AdCreative Template configuration in ADvendio: 7.3.8.6 How to setup the creative upload features for Xandr? |
Creative Upload Error: An error has occurred when sending Creative to XANDR: Id: SYNTAX, Message: click_url must begin with http:// or https:// | The landing page or click URL set is not in the right format for Xandr. | If you have a field to set the landing page URL or Click URL, make sure that the URL is in the following format: |
Creative Upload Error: Creative Width field is required. Creative Upload Error: Creative Height field is required. | The creative height or creative width are either not set or not in the correct format. | Make sure that both height and width are numbers. If you can’t see fields to set this up, please let your System Administrator check the AdCreative Template configuration in ADvendio for the Creative Height and Creative Width. 7.3.8.6 How to setup the creative upload features for Xandr? |
Creative Upload Error: URLLinkAttribute has an invalid protocol. no protocol: www.example.comCreative Upload Error: An error has occurred when sending Creative to XANDR: Id: SYSTEM, Message: Invalid url | The landing page URL for a native creative is either not set or not in the right format for Xandr. | If you have a field to set the landing page URL, make sure that the URL is in the following format: |
Creative Upload Error: FileName extension must be any of the allowed types [[jpg, wmv, swf, gif, mpg, png, f4v, m4v, mp4, flv, avi, mov]]. | The format of the attached file is not valid for Xandr. This error message is returned by the Xandr API. | Please make sure to use any of the listed file formats. |
Problems while assigning a creative to a line item
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