Challenge
While using our Xandr integration with features like check availability or the submit, an error message appears that is coming directly from the Xandr API. What does this mean and what are the best ways to handle this?
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| Error Message | Reason | Solution |
|---|---|---|
| Id: SYNTAX, Code: INVALID_COUNTRY_ACTION, Message: country_action must be set to exclude when country_targets are empty | You are trying to submit an Item of type Augmented, without any geo targeting set. Please be aware that Xandr requires at least one selected geo targeting criteria when using Augmented line items. | You can use our geo targeting features in the Media Configuration to change this or enhance your AdSpec definition, to automatically use certain geo targeting for each Campaign Item related to that product. See also our wiki for more information: 7.3.8.3 Augmented Line Items |
| (No Ad Server Specified or it is inactive: null) | Our Gateway can not find which AdServer it needs to communicate with. The Item you're using is maybe not connected to an AdServer. | Check two things: For your campaign item, has the connected AdType an AdServer Login entered? If that is true, is the AdServer Login in ADvendio set to active? If inactive it will be ignored from our Gateway. |
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