[Error messages] The Trade Desk

Challenge

While using our Trade Desk integration with features like checking availability or submitting, an error message appears that is coming directly from the Xandr API. What does an error from the API mean and what are the best ways to handle this?

Solution: 

When submitting data from ADvendio to external platforms, there are always two platforms involved. ADvendio is the system that sends data and the external platform (e.g. the AdServer) receives data.

This can have different reasons, for example, a problem with the authentication against the external system, a missing setting in ADvendio, or you are trying something which is generally not allowed (like changing the start date of an already running position). Following we are looking at the most common error messages returned from our Xandr integration, what they mean, and how to prevent them.

What are the most common error cases?

With the below information, you'll be equipped with a clear understanding of FreeWheel error messages, the reasons behind them, and the necessary steps to troubleshoot and overcome integration challenges you may encounter:

1. Error Message: You'll see a list of different error messages, each with its own type and wording.

2. Reason: We provide explanations to help you understand what caused the error message. This will give you insights into why the issue occurred.

3. Solution: For each error message, we offer troubleshooting steps to resolve the problem. These steps guide you toward finding a solution and getting past the error.
   

For most common error cases have a look here at 7.8 Troubleshooting Error Messages: Resolving Common Issues and Solutions.