Role | Administrators |
ADvendio Edition | Finance, Connect, Self Service, Programmatic |
What will be changed and why?
A Salesforce Update requires us to apply a small change in our ADvendio License module. The change is related to the Service we call to do regular License updates in your instance.
What actions do you need to do and when?
Due to this change, we need to kindly ask all customers to upgrade to one of the versions below by June, 30th 2023. We advise you to take the necessary actions as soon as possible in order to avoid any downtime in your ADvendio instance.
Supported versions:
2.162.13 and higher (→ update requires immediate action see below)
2.163.4 and higher (→ update requires immediate action see below)
2.164.1 and higher (→ update requires immediate action see below)
All new versions (2.165 and higher) (→ no further action required)
Please take note that for the following patch versions (2.162.13 and higher, 2.163.4 and higher, 2.164.1 and higher) an action has to be performed as otherwise, the License sync will fail:
Go to Setup ⚙️
In the Setup search for “Remote Site Settings” in the Quick Find box on the left
Open “Remote Site Settings”
Hit the button “New Remote Site“
Enter the following details:
Field | Value |
|---|---|
Remote Site Name | Enter any name, e.g. “LicenseServiceURL” |
Remote Site URL | https://license.advendio.com |
Disable Protocol Security | Disabled/Unchecked |
Description | - |
Active | Enabled/Checked |
6. Hit Save.
When the Remote Site was created you successfully performed the necessary action so that the License Check can perform successfully again via the scheduled job or via manual user interaction.
If you install an ADvendio version 2.165 and above nothing needs to be done. Please make sure to accept installing all remote site settings on the installation screen (see screenshot below).
You might need to restart the license check manually after upgrading:
Go to the App Launcher and select the Overview Tab.
Under the section Setup & Setting you will find the setting to update your feature licenses.
After you selected this option you will see the following message at the top of the page:
Success
The licences have been successfully synchronized.
If you are unable to complete this upgrade in time, please contact our Support team as soon as possible via the Support portal or by sending an email to support@advendio.com.