Here is where you can find a summary of known limits. Where possible, we will also provide information on workarounds or improvements.

Campaign Builder

We are constantly working on the performance of this feature but there are also limits given by Salesforce that we need to comply with.

Limits

Please take note that the following limits can differ due to the setup of the salesforce instance especially regarding customizations.

We recommend to stay in the following limits:

Improvement possibilities

Media Configuration

We are constantly working on the performance of this feature but there are also limits given by Salesforce that we need to comply with.

Limits

Please take note that the following limits can differ due to the setup of the salesforce instance especially regarding customizations.

We recommend to stay in the following limits:

Improvement possibilities

A lot of limits are depending on custom workflows, process flows and flows that are not optimized in terms of performance.
If you have a lot of custom logic for Campaign Items please check what you could improve there.

You can also use our pagination feature in order to show less items per page in the Media Configuration: 7.2.2.4 Set up Pagination

Optimizer

We are constantly working on the performance of this feature but there are also limits given by Salesforce that we need to comply with.

Limits

Please take note that the following limits can differ due to the setup of the salesforce instance as well as the Invoices being cancelled and Line Items which need to be created

We recommend to stay in the following limits:

Improvement possibilities

A lot of limits are depending on custom workflows, process flows and flows that are not optimized in terms of performance.
If you have a lot of custom logic for Campaign Items please check what you could improve there.

You can also use the alternative solution to activate Optimizing versions in a future call in order to avoid CPU & SOQL Limits in the Commercial Optimizer: 7.2.19.1 CPU Limits & SOQL Limits Commercial Optimizer

Cancellation Wizard

We are constantly working on the performance of this feature but there are also limits given by Salesforce that we need to comply with.

Limits

Please take note that the following limits can differ due to the setup of the salesforce instance as well as the Invoices being cancelled.

We recommend to stay in the following limits:

Improvement possibilities

A lot of limits are depending on custom workflows, process flows and flows that are not optimized in terms of performance.
If you have a lot of custom logic for Campaign Items please check what you could improve there.

Cancellation of Invoices and Line Items will be better handled when staying within the limits of the Media Configuration when creating your Media Campaigns. Additionally, you can split the Media Campaign into smaller Media Campaigns to help better handle the creation, optimization and cancellation of such Campaigns.