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Within ADvendio there are a number of tools to help with handling such situations depending on the needs in of that particular situation.
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As of version, 2.163 Old Cancellation Button is deprecated and cannot be used. Instead, New Invoice Cancellation Button has to be added to the layout. |
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Important note: Cancellation wizard should not be used. We highly recommend using the Optimization wizard (Optimizer) to cancel invoices and Campaign Items. |
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It is not possible to cancel the “Merge All Cancellation Invoice”Invoice or invoice items”, it is disabled at the moment until further notice. |
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Whether you cancel Invoices or Invoice Items through the Cancellation Wizard, the the Optimizer or individually, the Invoice Date will be set by the same logic:
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As of version 2.125, it is no longer possible to set bill me to true for cancelled or cancellation items. This is to ensure the integrity of your financial data and Media Campaigns. |
Invoice Item is merged into a Merge All Cancelation Pre-Invoice:
Below are conditions when invoiced Pre-Invoices are issued with merge all cancelation type used for Total invoicing
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Conditions when an Invoice item get merged into a Merge All Cancelation Pre-Invoice:
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