Role | Order Manager - Fulfilment |
Version | All Versions |
External Systems | Google Ad Manager, Freewheel, Adswizz, Equativ, Xandr, Triton |
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4.4.3 Error messages (Google AdManager integration)
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4.4.13 Error messages (Triton integration)
Setup
Permission
To make sure users can access the submit feature, sufficient read and edit permissions are needed on the relevant objects and fields. More information can be found here: 7.3.1.2 Submit Prices to the AdServer
Also the button 'Submit to AdServer' needs to be included in the related list settings of the Campaign Item related list, within the Media Campaign page layouts.
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Re- Submitting to AdServer - or Update for Changes
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In order to save manual work you can enable custom processes or lightning flows within your Salesforce environment, which will set the checkbox again after a Campaign Item has been submitted or if a certain optimization has been done, so the user does not have to manually change this.
Re-Submitting special cases
Xandr Campaign Item
Xandr’s API does not allow a change in the Insertion Order dates start/end once it has started.
So for this reason, if the Media Campaign has already been pushed successfully to the ad server (meaning there is an existing Order and Ad ID in Advendio) and we submit a campaign again with a start date and time in the past thenONLY the new start date of the Campaign Item(s) is sent to Xandr, the Media Campaign Start dates are updated only in ADvendio not in the Adserver
Also for each Campaign Item submitted that is in this situation a warning would be displayed > "The insertion order has not updated its start date. It remained as: xxxx "
If it's the first time a Campaign Item is submitted, the Start Dates of the Media Campaign and Campaign Item(s) should be sent.
This Media Campaign is being booked right now
Currently, a booking process for this Media Campaign to the AdServer is running. Wait some time and see if Booking works again. Sometimes, when you encounter an error during the booking process, the system fails to reset the status of the Media Campaign. To check this go to your Media Campaign and look for a Checkbox called "Booking in Processing". If it is still set, please uncheck it and try again.
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Automatically updating the line item status with the submit
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