Role | Order Manager - Fulfilment |
Version | All Versions |
External Systems | Google Ad Manager, Freewheel, Adswizz, Equativ, Xandr, Triton |
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| Warning |
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If you like to substitute products in your already submitted Media Campaign (add a new line item and delete the old) make sure that you also have submitted the affected Campaign Items to the AdServer before deleting. Otherwise, the Adserver Gateway will have no access to the order ID and you will create a new order (for Google AdManager Ad Manager you will get an error message because the order has the same name as the old one) |
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Ad ID: contains the line item ID given by the connected system, this is later used to update the correct item from ADvendio and to get delivery data back into ADvendio
AdServer ID Order ID: contains the ID of the order of the line item in the connected system
Additional Ad IDs: Optional, contains additional line item IDs, if relevant for the connected system.
AdServer Proposal ID / Proposal Line Item ID: When using Programmatic Guaranteed, for example, this stores the IDs of the programmatic proposal sent to the advertiser.
Last Booking Process: Shows, when the last submission from ADvendio, took place
Status submitted to AdServer: The status of the last submit process from ADvendio
Status message submitted to AdServer: In case there was an error or warning in the last submit, this message is saved here
4. Most common issues and error messages
For the most common problems with submitting items, take a look at the following pages:
For Integrations Error messages (Google AdManager integration)
4.4.4 Error messages (Freewheel integration)
4.4.5 Error messages (Adswizz integration)
4.4.11 Error messages (Xandr integration)
4.4.12 Error messages (Equativ integration)
4.4.13 Error messages (Triton integration):
Google Ad Manager Error messages
Setup
Permission
To make sure users can access the submit feature, sufficient read and edit permissions are needed on the relevant objects and fields. More information can be found here: 7.3.1.2 Submit Prices to the AdServer
Also the button 'Submit to AdServer' needs to be included in the related list settings of the Campaign Item related list, within the Media Campaign page layouts.
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Xandr Campaign Item
Xandr’s API does not allow a change in the Insertion Order dates start/end once it has started.
So for this reason, if the Media Campaign has already been pushed successfully to the ad server (meaning there is an existing Order and Ad ID in Advendio) and we submit a campaign again with a start date and time in the past thenONLY the new start date of the Campaign Item(s) is sent to Xandr, the Media Campaign Start dates are updated only in ADvendio not in the Adserver
Also for each Campaign Item submitted that is in this situation a warning would be displayed > "The insertion order has not updated its start date. It remained as: xxxx "
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Currently, a booking process for this Media Campaign to the AdServer is running. Wait some time and see if Booking works again. Sometimes, when you encounter an error during the booking process, the system fails to reset the status of the Media Campaign. To check this go to your Media Campaign and look for a Checkbox called "Booking in Processing". If it is still set, please uncheck it and try again.
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Automatically updating the line item status with the submit
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For Line Item status:
7.3.13 4 How to Configure "Update Ad-Status in AdServer" for Campaign Items
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