[Error messages] for Triton

Challenge

When using our Triton integration, such as checking availability or submitting, you may encounter an error message directly from the Triton API. What does this error indicate and what are the most effective methods for managing it?

Solution: 

Whenever data is submitted from ADvendio to external platforms, two platforms are involved. ADvendio sends the data, while the external platform (such as the Ad Server) receives it. There can be various reasons for encountering errors, such as authentication issues with the external system, missing settings in ADvendio, or attempting to perform unauthorized actions, like altering the start date of a position that is already active. We will discuss the most frequent error messages that occur during our Triton integration, their meaning, and how to avoid them.

What are the most common error cases?

With the below information, you'll be equipped with a clear understanding of Triton error messages, the reasons behind them, and the necessary steps to troubleshoot and overcome integration challenges you may encounter:

1. Error Message: You will see a list of different error messages, each with its type and wording.

2. Reason: We provide explanations to help you understand what caused the error message. This will give you insights into why the issue occurred.

3. Solution: For each error message, we offer troubleshooting steps to resolve the problem. These steps guide you toward finding a solution and getting past the error.
   
   

To resolve common issues and find solutions for error messages, check out section 7.8 Troubleshooting Error Messages: Resolving Common Issues and Solutions.