Role | Order Manager - Fulfilment |
Version | All Versions |
External Systems | Google Ad Manager, Freewheel, Adswizz, Equativ, Xandr, Triton |
Challenge:
Once a proposal has been accepted by the customer and the configuration of Campaign Items is finalized, the Orders and items need to be submitted to external systems, like AdServers or SSPs. It needs to be ensured that the right configuration will be set up in that system and that any IDs returned will be matched to the right Campaign Items. For later stages, there needs to be a way to identify which ADvendio Campaign Item belongs to which Line Item in the external system.
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| Info |
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Tired of always having to open the related list, before you can select the Campaign Items to submit? Have a look at our Campaign Item Related List component! You can simply embed it into your record pages and use many features, which will make working with Campaign Items more comfortable for you! |
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Ad ID: contains the line item ID given by the connected system, this is later used to update the correct item from ADvendio and to get delivery data back into ADvendio
AdServer ID Order ID: contains the ID of the order of the line item in the connected system
Additional Ad IDs: Optional, contains additional line item IDs, if relevant for the connected system.
AdServer Proposal ID / Proposal Line Item ID: When using Programmatic Guaranteed, for example, this stores the IDs of the programmatic proposal sent to the advertiser.
Last Booking Process: Shows, when the last submission from ADvendio, took place
Status submitted to AdServer: The status of the last submit process from ADvendio
Status message submitted to AdServer: In case there was an error or warning in the last submit, this message is saved here
4. Can I change Advertisers mid campaign?
ADvendio does not automatically validate which advertiser / account you’ve chosen for your Media Campaign and allows you to change it, even if a Campaign has already started.
Please note that some Third Party Platforms do not allow to change the Advertiser of an already existing order. For systems, where such a change is allowed, we are updating the information via our submit, for Adswizz and Xandr, we’ve implemented a special exception that will not update the Advertiser, but push all other changes from ADvendio.
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5. Most common issues and error messages
For the most common problems with submitting items, take a look at the following pages:
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For Integrations Error messages:
[Error messages] Google Ad Manager
[Error messages] Freewheel Freewheel
AdsWizz [Error messages] Xandr
Xandr [Error messages] for Equativ
Equativ [Error messages] for Triton Error messages
Setup
Permission
To make sure users can access the submit feature, sufficient read and edit permissions are needed on the relevant objects and fields. More information can be found here: 7.3.1.2 Submit Prices to the AdServer
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Xandr Campaign Item
Xandr’s API does not allow a change in the Insertion Order dates start/end once it has started.
So for this reason, if the Media Campaign has already been pushed successfully to the ad server (meaning there is an existing Order and Ad ID in Advendio) and we submit a campaign again with a start date and time in the past thenONLY the new start date of the Campaign Item(s) is sent to Xandr, the Media Campaign Start dates are updated only in ADvendio not in the Adserver
Also for each Campaign Item submitted that is in this situation a warning would be displayed > "The insertion order has not updated its start date. It remained as: xxxx "
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Currently, a booking process for this Media Campaign to the AdServer is running. Wait some time and see if Booking works again. Sometimes, when you encounter an error during the booking process, the system fails to reset the status of the Media Campaign. To check this go to your Media Campaign and look for a Checkbox called "Booking in Processing". If it is still set, please uncheck it and try again.
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Automatically updating the line item status with the submit
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