7.3.6 How to change the version of the ADvendio Gateway you're using (ADvendio Connect / Gateway Service Version)

Owned by Pascal Clausen
Last updated: 2024-05-27 by Roberto Bennati
2 min read

The service version determines the server gateway ADvendio is using to communicate with the ad servers. Normally, if there is a new service version, it will be used automatically with the next ADvendio release. However there is the possibility to use a different service version (for example a previous one) for your organization. To do this you can enter a local translation for the custom label ServiceVersion. You can enter the service version separately for each language you're using.

Attention: Once you're using a different service version for a language, it won't be affected by changes of the following ADvendio releases. To update to the most recent service version, you have to enter setup and revert the changes manually!

We only recommend using this for specific purposes and when instructed by our Support Team to do so.

1. Change ServiceVersion Gateway 

1.1 Open the ServiceVersionGateway

The ServiceVersion in use can be changed via a custom label in the setup.

  1. Enter setup and go to Custom Labels > ServiceVersionGateway (don’t click on Edit, but just on the text ServiceVersionGateway, otherwise the page won’t show the needed section).

  2. The related list Packaged Translations does not show translations and can therefore be ignored.

  3. Go to Local Translations / Overrides and click New Local Translations / Overrides.

  4. If you want to change or remove a local translation you can use the Edit and Del buttons on the left.

  5. To be on the safe side, add English as a language, as we noticed that other languages (e.g. English UK) wouldn’t work.



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1.2 Revert Gateway Version to the ADvendio default.

In order to revert your changes and return to the standard Gateway used by your ADvendio Version, you will need to follow these steps:

  1. Enter setup and go to Custom Labels > ServiceVersionGateway.

  2. Go to Local Translations / Overrides

  3. Simply delete all local translations using the DEL button

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