7.6.4.2 Available email service providers

ADvendio can provide two solutions for sending the invoices within the ADvendio finance module. While Salesforce's native email-sending solution offers ease of use and seamless integration with your existing CRM, it has significant limitations in scalability, flexibility, and cost for high-volume email sending. On the other hand, AWS SES provides a scalable, cost-effective, and flexible solution with advanced deliverability features but requires additional setup and ongoing management. Choosing the right solution depends on your specific needs, the volume of emails, and the importance of advanced email features versus ease of use and integration.

Below we provide the comparison table:

Feature	AWS SES	Salesforce Native Email Sending Solution
ADvendio limitation	-	No validation of SF limitations
Scalability	High volume, automatic scaling	Limited by daily and transactional limits
Batching Restrictions	No specific batching restrictions	Limited to 10 emails per transaction
Attachment Size	Limited by SES configurations	5 MB per file, max 25 MB total
Cost	Cost covered by ADvendio licence	Higher cost if exceeding included limits
Cost for High Volume	Cost covered by ADvendio licence	Higher cost when exceeding limits
Daily Limits	No specific daily limits	Limited by Salesforce edition
Deliverability	Advanced reputation management, DKIM, SPF support	Basic deliverability, fewer tools
Flexibility and Customization	Extensive customization, soft bounce handling	Limited customization, basic handling
Integration and API Support	Extensive API access integrates with other AWS services	Seamless integration with Salesforce CRM
Setup Complexity	Requires understanding of DNS configurations, ongoing management	No additional setup required
Trust and Data Concerns	Trusting a third-party service, ensuring compliance	Managed within the Salesforce environment
Ease of Use	Requires setup and management	Directly integrated, easy to use
Single Platform Management	A separate platform might require additional management	Centralized within Salesforce
Security and Compliance	Must ensure compliance with data protection regulations	Simplified compliance within Salesforce
Advanced Features	Advanced deliverability and reputation management	Basic deliverability features
Reputation Management	Dedicated IP addresses, reputation metrics	Limited reputation management features
Compliance and Security	ISO 27001 and SOC 1, 2, and 3 compliance, TLS encryption	Managed within the Salesforce environment
Customizable Sending Limits	Controlled sending rates	Limited control over sending rates
Improved Deliverability	SPF, DKIM, DMARC support, feedback loops	Basic deliverability tools
Granular Control and Monitoring	Detailed logs, bounce, and complaint management	Basic monitoring and control
Scalable Infrastructure	Elastic scalability, high availability	Limited scalability
Proactive Monitoring	Tools to proactively manage spam issues	Basic monitoring tools
Policy Development Support	Assistance in developing an AWS policy	N/A
Pilot Program	Option to start with a pilot program	N/A
Benchmark Against Competitors	Used by leading companies, industry standards	N/A
Case Studies	Success stories from other companies	N/A