Exclude targeting - Overview

Most AdServers offer the option to either include or exclude certain targeting criteria.

For example for geo-targeting this could mean:

• Include: I want to target all users that are in Germany, the United Kingdom or Sweden, but nothing else.

• Exclude: I want to target all users, except those that are in Germany, the United Kingdom or Sweden

Setup

Administrator only: Please make sure that the Excluded field on Selected Adserver ID is available for editing in your profiles. And this field is also configured in the according page layouts and list views. (see examples below)

Object: ADvendio__SelectedAdserverID__c

Field: ADvendio__Excluded__c

How to include and exclude targeting criteria

With version 2.111 and up, you can include and/or exclude targeting criteria using the Media Configuration targeting trees of your Campaign Items. 

You can not only exclude targeting on the Campaign item level but also on the product level. To learn more about its configuration of it take a look at this article: 3.2.3 Predefined AdServer Targeting for Products: Connect Ad Specs via Ad Server IDs.

Open

Opening the Media Configuration, then select a Targeting Criteria, you will now notice two different buttons (1).

• The green plus symbol includes a targeting criteria and

• a red minus symbol to exclude criteria.

Once a criterion has been selected, the according symbol turns into a green checkmark, while the other will be greyed out and inactive (2).

On the right side, you will see the selected IDs and the same symbol which marks which ID(s) have been excluded or included (3).

Results

Once you save your selection, the overview in the Media Configuration changes accordingly:

Open

After you save your Campaign Item, you can see the selected targeting criteria also in the related list "Selected AdServer IDs". A checkbox called "excluded" is set for those IDs that are to be excluded.

Targeting the PDF

To display, whether targeting has been included or excluded, we're using to separated lists with the included/excluded information written in brackets after the targeting type:

Supported targeting combinations

For most targeting criteria, it doesn't make sense to include and exclude at the same time. For example, if you include Country Germany, you're saying that you want to target only Germany and exclude all other countries, therefore it won't make much sense to explicitly select other countries as exclude. However, there are certain combinations which are allowed. 

If there is a tree of targeting criteria, however, you can say you want to include a parent, but exclude certain child criteria of that parent. For example:

Here you say, I want to show my item to users in Germany, but not in the Regions Berlin and Hamburg.